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Accessibility

At Zurich, we are committed to providing a diverse, inclusive and barrier-free environment resulting in an accessible organization for employees, customers, and other parties who interact with, or on behalf of, Zurich Canada. Zurich strives to achieve a workplace free of discrimination based on physical or mental disability or medical condition.

We strive to continuously improve accessibility to our products, services and premises. If you have an accessibility-related question, information request, accessibility request, feedback or complaint about our Accessibility Policy or Multi-year Plan, please take a moment to contact us by using our contact information below, or completing and submitting our Online Accessibility Form.

Contact us at:

Phone: (416) 586-6773
Toll Free: 1-800-387-5454 x6773
Email: ombudsman.zurich.canada@zurich.com

Mail / In-Person:

Ombudsman
100 King Street West, Suite 5500
P.O Box 290
Toronto, Ontario, M5X 1C9

To fill out and submit an accessibility form with a question, concern, complaint, or request, please click here.

The following documents provide more information about Accessibility at Zurich:

We can arrange for accessible feedback and alternate formats upon request.

Please note that this page is dedicated to information and feedback related to Zurich’s Accessibility Program, and for customers with disabilities requesting accommodation.