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Zurich claims

Zurich is committed to helping our customers at the moments that matter most. Our claims services team strives to make the claims process efficient and effective.




What type of claim would you like to make?

Although we'd all love to be able to avoid them, we all know that accidents happen. So, whether you're a Business customer or you've got a Personal insurance policy with us, you'll find all the information you need to make a claim.

“Prior to phoning Zurich Claims Customer Care Center, please carefully review our Privacy Consent Notice to learn about the collection, use and disclosure of your personal information.”

Business Insurance Claims

Business Insurance Claims

[AUTOMOBILE, BUSINESS, PROPERTY]

Phone: (866) 345-3454

Make a claim
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Personal Insurance Claims

[SQUARE ONE CUSTOMERS]

Phone: (855) 998-7424

Make a claim
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Contact Zurich Canada Claims

Commercial Customers: claims@zurich.com

Personal Auto Customers: autoclaims@zurich.com

Address:
Zurich, Claims Department
Attn: New Claims
100 King Street West, Suite 5500
P.O. Box 290
Toronto, ON M5X 1C9

For information on surety bonds please contact your insurance broker or contact us by email: zurich.surety@zurich.com or phone: 416-586-3000.